PTMA's Mission

Welcome to PTMA

To foster the success of South Texas Contact Centers, promoting the development of people, operations and customer experience through networking & education.

Upcoming events

The Business of LeadershipTM

Intended Audience: Supervisors, Team Leaders, New Managers, and employees preparing for a promotion or a new career with your company.

Course Duration: Ten, 3 hour sessions will be held bi-weekly beginning in July and concluding in November. (Training will be held during the work week and between the hours of 1:30pm and 4:30pm)

Course Overview: This powerful development program provides a practical and reliable means to advance individual contributors to supervisory and management positions or to get new management up to speed.


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