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SEPTEMBER - Communicating with a Diverse Customer Base

  • September 17, 2008
  • 11:15 AM - 01:00 PM
  • Dave and Buster's - Crossroads Mall

Registration

  • all are welcome
  • PTMA member in good standing
  • Rotating member or alternate attending in place of usual member
Rauch.jpg Baby Boomer, Gen X, Silent Generation, or Gen Y; your customers bring diverse expectations and preferred modes of communication. Fine tune your generational outreach with Mary Rauch of Rauch Communications. Mary will guide us through the intricacies of this crucial topic, which seems to be gaining importance with each passing day.

The meeting will be held at our usual location, Dave and Buster's (MAP) at Crossroads Mall, where Loop 410 and IH 10 intersect.
 
      PTMA       The Professional Teleservice Management Association          P.O. Box 791501      San Antonio, TX      78279-1501                             © PTMA