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Start 2010 with a Competitive Advantage! New Decade, New Customer Ideas

  • January 20, 2010
  • 04:00 PM - 06:00 PM
  • Dave and Buster's - Crossroads Mall
  • 28

Registration

  • Join us for a special evening event. We will have a Guest Speaker, Networking opportunities & a Special Announcement to end the evening, heavy Hors d'oeuvres and a cash bar will be available.

photo_michael.jpgReady for a fresh new start? We hope so. Let's get jump started with an infusion of energy and ideas with Michael Tamer. Leave our meeting with:

  • 10 Truths of Sales and Service
  • How to engage your customers to meet your budget
  • A whole new perspective on Quality Monitoring
  • How to inspire and motivate your employees

Together we will find out how your customers can be your competitive advantage in today's difficult business climate. And one more thing... come get energized! 

Put your tray tables and seat backs in their upright and locked position and prepare to "take off" as we start your decade right!

Immediately following Michael Tamers presentation we will be making an important announcement, so please join us as we kick off 2010!

Michael J. Tamer, founder of Tamer Partners Corporation, is a A 25-year veteran of the customer contact industry. Michael recently published the book, The Four-Minute Customer, which outlines his Customer Relationship Management philosophies. These tenets have continually helped all types of organizations increase customer loyalty, improve service and raise revenues. Michael was among the first to address the balance between privacy issues and quality in the work environment. Throughout his career, Michael has been teaching the benefits of quality to organizations all over the world, including the United States Senate. Michael has received honors for his career achievements including Call Center Magazine's Pioneer Award and induction into the Call Center Hall of Fame. 
 

http://www.tamerpartners.com/default.asp

 
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